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Privacy Policy

We are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.

Effective Date: September 17, 2025

Last Updated: September 17, 2025

1. Introduction

Hamza Gym ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and submit information through our consultation form.

2. Information We Collect

2.1 Information You Provide Directly

When you submit our consultation form, we collect:

Personal Information

  • • Full name (first and last name)
  • • Age
  • • Email address
  • • Phone number with country code
  • • Country/location information

Health & Medical

  • • Medical conditions, injuries
  • • Health status and fitness level
  • • Previous exercise experience
  • • Physical measurements and goals

Lifestyle & Preferences

  • • Fitness goals and motivations
  • • Exercise preferences
  • • Lifestyle factors
  • • Availability and scheduling

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • • IP address and approximate location
  • • Browser type and version
  • • Device information
  • • Website usage patterns
  • • Date and time of visits
  • • Referring website information

2.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • • Improve website functionality and user experience
  • • Remember your form progress (temporarily)
  • • Analyze website traffic and usage patterns
  • • Ensure website security

3. How We Use Your Information

3.1 Primary Uses

Provide Coaching Services

Create personalized fitness and nutrition programs

Communication

Respond to consultation requests and provide ongoing support

Service Improvement

Enhance coaching methods and program effectiveness

Health and Safety

Ensure programs are appropriate for your health status

3.2 Additional Uses

We may also use your information to:

  • Send educational content and fitness tips (with your consent)
  • Notify you about service updates or changes
  • Conduct internal research and analytics
  • Comply with legal requirements

4. How We Share Your Information

We DO NOT Sell Your Information

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4.1 Limited Sharing Scenarios

We may share your information only in these specific circumstances:

Service Providers

Certified fitness professionals, technical service providers, and payment processors working with Hamza Gym

Legal Requirements

When required by law, legal process, or to protect rights, property, or safety of our users

Business Transfers

If our business is sold, merged, or transferred, your information may be part of that transaction

4.2 De-identified Information

We may share aggregated, de-identified information that cannot be used to identify you for research, marketing, or business development purposes.

5. Data Security

5.1 Security Measures

Technical Safeguards

  • • Secure data transmission (SSL/TLS encryption)
  • • Access controls and authentication
  • • Regular security audits and updates

Data Storage

  • • Secure servers with encryption
  • • Regular encrypted backups
  • • Limited access on need-to-know basis

Security Disclaimer

While we implement robust security measures, no system is 100% secure. We cannot guarantee absolute security of information transmitted over the internet.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

  • Request access to your personal information
  • Correct inaccurate or incomplete information
  • Request updates to your health status or goals

6.2 Communication Preferences

You can:

  • • Opt out of non-essential communications
  • • Choose preferred communication methods
  • • Update contact preferences anytime
  • • Request data deletion (subject to limitations)

6.3 Data Deletion

You may request deletion of your personal information, subject to:

Legal Retention

Legal retention requirements

Service Obligations

Ongoing service obligations

Business Interests

Legitimate business interests

6.4 Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

7. Data Retention

Retention Periods

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Specific Timeframes

  • • Active consultation: Service period + 2 years
  • • Health information: Up to 7 years
  • • Communication records: Up to 3 years
  • • Website analytics: Up to 2 years

Secure Deletion

When information is no longer needed, we securely delete or anonymize it according to industry standards.

8. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:

Privacy Questions

Email: maouchahamza@gmail.com

Data Requests

Email: maouchahamza@gmail.com

Include full name and email used in consultation

Response Time

We respond to privacy inquiries within 30 days of receipt

Additional Information

International Data Transfers

If you are located outside our primary jurisdiction, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.

Children's Privacy

Our services are not intended for children under 16. Users between 16-18 should have parental consent. We do not knowingly collect information from children under 16 without proper consent.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

Your Consent

By submitting our consultation form and checking the consent box, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described.

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